We will share the RTI Application ID via E-mail/SMS. Our RTI experts will have a look at your application and if they need any information they will contact you via email or call you. Once the experts have drafted your application we send a copy to you for your approval. At this stage, you can review your application to approve by signing your application via electronic signature. At any stage, you can then track by logging into your File Online RTI Account or giving RTI Application Id and E-mail.
Once we receive your payment, you will receive a notification via E-mail/SMS. You can also track your RTI application online.
Use My RTI option on our website navigation menu to get real time status of your RTI application.
RTI response is by the concerned govt authority/Institution. As per the RTI act, they are entitled to respond within 30 days but actual date varies. In our experience, we have seen that Central Govt. departments respond within 10-20 days. Offices in Karnataka, Tamil Nadu and Maharashtra also respond within 15 days. Overall it takes 1 week to 45 days to get your response.
For a smooth delivery of your application, we will deliver via Govt postal department or private courier, you will be informed about the tracking details via E-mail/SMS using which you can track each stage of transportation.
You can go to track page and then select "Upload" tab to upload attachments. Please add only required documents, we accept max 3 attachments per RTI.
Go to track page and then browse to your RTI application. Check "Approve & Sign" check box and then click submit button to approve your RTI Application.
Go to track page and then browse to your RTI application. Click on the "Download RTI" tab and then click appropriate download link so that attachments automatically gets downloaded.
Once we have received payment we usually take 2 days to process your application. If your application is not clear or missing some information then we get back to your via email or call you.
We will send you registered post tracking details via E-mail/SMS. You can also go to track page and then select "Status" tab. You will find the registered post details.
If your RTI application can't be filed we will offer a full refund. Payment gateway charges ( INR 5-10 ) will be deducted.
File Online RTI will not refund the amount once we review/draft your application(Stage 3 of application filing is completed ) and then send the application for your signing and approval. At this stage, if it is requested by you, we will use our descretion whether to refund the amount or not. If for some reason, if File Online RTI feels its a fit case for refund, we will refund your money back to you.
If you have filed RTI application as Guest, you need to select 'My RTI' Menu option from the website navigation bar. Then enter the Application Id and E-mail. In the first panel, you have to click "Request Refund" button to raise refund request.
If you have filed RTI application by logging in to our website, you need exercise 'My RTI' option on left side of the website. Go to the Panel where your application number is displayed and then click "Request Refund" button to submit refund request.
Note that "Refund Request" button will only displayed for initial 4 hours from the timestamp you paid the payment. After 4 hours, we issue partial refund after you send an e-mail to us at refunds@file online rti
In General, it is immediate if the order is cancelled by you. If you E-mail us after the time lapses, we take anywhere between 5-7 days to complete your refund request. The refund amount will be credited to the same account from where payment was made.
No, you are not required to register at File Online RTI. You can apply RTI without registration using "Continue as Guest" option on the website navigation menu. However we suggest you to create an account with us. It easier to track RTI if you create an account.
There are no registration charges applicable for creating an account with us. It is absolutely free of cost.
Please note that sometimes the problem might be caused due to system maintenance at our end. In such a case, please wait for 30 minutes and try again.
Do not worry! We are absolutely committed to safeguarding your personal information. The personal information collected is done to enable us to offer you the service and to validate your identity, as well as to provide us with a way to get in touch with you if the need should arise.
We adhere strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We do not pass on, trade or sell your personal information to anyone. In case you need more details please go through our Privacy Policy.
Every citizen has a right to know how the Government is functioning. Right to Information empowers every citizen to seek any information from the Government.
At present private bodies does not come under RTI act purview. Only Government bodies come under RTI Act purview.
File Online RTI is a service for filing RTI application. We draft your application as per the rules, find the correct PIO address, pay the fees using IPO or Demand Draft and send the application using speed post or registered post.
After drafting your query in simple language, website will take you to the recognized secure payment gateway web page where in you need pay using Credit Card/Debit Card/Netbanking options.
You will receive speed post tracking link along with the soft copy of your application. As your application goes through different stages in our drafting process, you will be notified of the progress.
After you file the RTI application and pay the fees via payment gateway, one of our expert will draft the application as per RTI rules and file the application on your behalf. You will get the information by post from the concerned public authority within 30 days.
RTI(Right To Information) act 2005 guarantees that the PIO should respond to an application within 30 days. However in some cases, users never get the information sought. In scenarios where the information was not provided you can file for first appeal via our website.
No we don't receive the response. The response will reach you directly.
Though we operate from Hyderabad, India, we accept all RTI applications which comes under RTI Act purview be it central/state bodies.
File Online RTI is IT product of SG Consulting and our vision is to promote good governance and to provide transparency by enabling RTI filing simple & effective.
At this point of time, we don't allow anonymous filing.
No. You can directly file your RTI using Guest option. But we recommend you to register us so that you can track your RTI application even if you don’t remember the application ID.
Use the "Forget Password" utility to regenerate new password. It may be noted that new password would be sent at your registered email ID.
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For details, see our Privacy Policy.